Why Your Nest Thermostat Isn't Operating Right and How to Fix It

April 13, 2021

The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or out and about and can change temperatures to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy provider for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or contact a HVAC pro like Booneville Heating & Cooling LLC. If you’re installing it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem because the thermostat can get adequate power from other heating and cooling wires.

In some cases, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from aging programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw adequate electricity, Nest says you might encounter some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is making weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t run or turns off and on rapidly in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just installed the Nest, we recommend you begin with your thermostat right away. This is especially timely if the weather is moderate, and you haven’t been using your heat or air conditioning frequently.

Our Professionals Can Resolve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat specialist such as one from Booneville Heating & Cooling LLC can help. We can determine the issue and install a C-wire, if required.

Smart thermostats including the Nest are created to make your life simpler, by automatic energy-efficient programming and the option to monitor settings while you’re out. It’s a time-consuming experience when yours won’t work properly, but our heating and cooling professionals at Booneville Heating & Cooling LLC can resolve the problem in no time.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, call us at 662-269-8716 to set up your appointment today.